Privacy Policy

1. Introduction

At UltiMaté TEA, accessible from ultimateteashop.nl, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Dutch law.

 

2. Company Information

  • Business Name: UltiMaté TEA
  • KVK Number: 96438258
  • Business Address: Balijelaan 85BS, 3521 GP Utrecht, Netherlands
  • Contact Email: ultimate.mate.office@gmail.com

 

3. Data Collection and Processing

We collect and process the following personal data:

  • Personal Identification Information: Name, email address, billing and shipping addresses.
  • Payment Information: Processed securely through third-party payment processors; we do not store payment details.
  • Order Information: Details of products purchased and transaction history.
  • Cookies and Tracking Technologies: Utilized for analytics and marketing purposes to enhance user experience.

 

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfill orders and provide services you have requested.
  • Legal Obligation: To comply with legal requirements, such as tax and accounting regulations.
  • Legitimate Interests: To improve our services and user experience.

 

5. Data Sharing with Third Parties

To operate our webshop and provide services, we share data with the following third parties:

 

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined:

  • Order Information: Stored for 7 years to comply with tax and accounting obligations. 
  • Inactive Accounts: Contact details are retained for as long as you are registered and for 3 years thereafter.

 

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Data Portability: Receive your data in a structured, commonly used format. 
  • Objection: Object to the processing of your data based on legitimate interests.

To exercise these rights, contact us at ultimate.mate.office@gmail.com or mail us at our business address.

 

8. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure website (SSL encryption).
  • Two-factor authentication for account access.
  • Regular security assessments.

 

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy as necessary. Changes will be posted on this page with an updated revision date.

 

11. Contact Information

For privacy-related inquiries or to exercise your rights, please contact us at:

  • Email: ultimate.mate.office@gmail.com
  • Mail: UltiMaté TEA, Balijelaan 85BS, 3521 GP Utrecht, Netherlands

By using our website, you acknowledge that you have read and understood this Privacy Policy.

 

Last revision 20-05-2025